Recast Privacy Policy

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1. ABOUT RECAST AND THIS PRIVACY POLICY

This privacy policy (“Privacy Policy”) applies to Recast’s processing of personal data in relation to your use of our Platform (as defined in our T&Cs) and our other interactions with you. This will include:

• Your use of Recast’s Fan Site as available at https://watch.recast.tv/ and https://the.recast.app;
• Your access to Content made available by Recast via versions of the Fan Site within a Publisher Environment or other Third Party Platforms;
• Recast Publish, and any other website, software application or technology owned by Recast that references this Privacy Policy; and
• Our use of personal data in connection with (i) any query or communication that you may send to Recast relating to our Platform (ii) our business relationships with our clients and suppliers; and (iii) our recruitment activities. 

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Recast Sports Ltd (“Recast”, “we”, “us” or “our”) is a company registered in England and Wales, with company number 11507205 and its registered office is at 1 Charterhouse Mews, London, England, EC1M 6BB.

If you have any questions or comments about this Privacy Policy, please contact us at privacy@recast.tv.

We are committed to protecting and respecting your privacy. This Privacy Policy explains the basis on which personal data we collect from you will be processed by us or on our behalf. Where we decide the purpose and means for which personal data you supply through this Platform is processed, we are the “controller” for the purposes of the General Data Protection Regulation 2016/679 (GDPR) and the UK Data Protection Act 2018.

Please read this Privacy Policy carefully as it contains important information about the following:

• What information we may collect about you;
• How we will use information we collect about you;
• Whether we will disclose your details to anyone else; and
• Your choices and rights regarding the personal data we hold about you.

This Privacy Policy should be read in conjunction with our terms and conditions (“T&Cs”), available here http://recast.tv/about/terms. Unless otherwise defined in this Privacy Policy, definitions used in the T&Cs (including our Glossary) shall have the same meaning when used in this Privacy Policy.

Please note that our Platform may enable you to interact with, and share personal data with, third parties. Please see the ‘Interacting with third parties’ section below for more information. 

We may make changes to this Privacy Policy in the future, which will be made available here. You should check here from time to time to ensure you are aware of any changes. Where appropriate, we may notify you of changes by email or through the Platform.

2. PERSONAL DATA WE MAY COLLECT ABOUT YOU

We may collect and process the personal data set out below when you use our Platform or otherwise deal with us. When we talk about “personal data”, we mean any information which relates to an identified or identifiable living individual. Individuals might be identified by reference to a name, an identification number, location data, an online identifier (such as an IP address) or to other factors that are specific to them, such as their physical appearance.

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Information that you need to provide or that is created when creating a Fan Account or a Publisher Account (together “Account”) on the Platform and/or information that you supply as part of your profile (“Profile Information”)

• Your account name;
• Your username (your handle) – please note that this will be assigned to you automatically although you can request that we change this to a username of your choosing, subject to availability and it complying with our username requirements, by contacting us at privacy@recast.tv; 
• Your password for the Platform;
• Your profile image;
• You phone number;
• Your email address;
• Your preferences/interests (e.g. what sports you like to watch); and
• Any other information that you supply as part of your Account profile, such as your date of birth, gender and your address.

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Information that may be provided by you when you contact us or when we otherwise deal with you (“Contact Information”)

• Your full name;
• Your username;
• Your email address; 
• Your telephone number (if you choose to provide this); and
• Details of your enquiry or our relationship with you or the organisation you represent.

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Payment Information

When you purchase Cast Credits, when we send you a refund or we otherwise make payments to you, we and/or our third party payment service providers will process your card payment and/or bank account information in order to facilitate these transactions. 

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Content Information

When Users upload Content to the Platform we will process any personal data that is contained in the Content.

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Information that is automatically generated by us and/or is collected by cookies and similar technologies (“Insights Information”)

Our Platform and our emails use cookies and other similar technologies (which we generically refer to as “Cookies”) to collect data relating to your use of our Platform. These Cookies may be provided by third party service providers.

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We and/or our third party service providers may collect the following data (some of which will be data relating to your interests) using Cookies:

• a count of the number of visitors to our Platform or users that have opened one of our emails;
• device and browser operating system, type, version, make and model;
• IP address and device identifiers communicated by your device;
• pages visited and Content viewed on the Platform, including time spent;
• page interaction information, such as scrolling, clicks and browsing methods;
• websites where visitors have come from and where they go afterwards;
• page response times and any download errors; and
• other technical information relating to end user device, such as browser plugin.

To find out more, including how to see what Cookies have been set through the Platform and how to manage and delete them, please see our Cookie Policy.

In addition, we may infer certain data through analysing your use of the Platform. For example, where a User shares Content with other persons, or if you have received Content that has been shared by a User, the link that is used to share the Content will contain an identifier that is unique to the User that shared the Content, which we may use for the purposes described in this Privacy Policy.

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Information collected via our Social Media channels (“Social Media Information”)

The Platform contains links to our channels on Facebook, Instagram, Twitter, LinkedIn, TikTok and Snapchat. These third party platforms have their own respective privacy policies (which we would advise you to read) for which those sites are solely responsible. Should you visit our social media pages and choose to follow or connect with us on social media (including interacting with any ‘like’ or similar embedded features on our Platform or social media channels), we may receive personal data from the social media providers (depending on your social media privacy settings), including:

• your name (and/or your social media unique username);
• your email;
• your gender and/or age; and
• your general interests and preferences (e.g. likes, shares, posts).

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Job Application Information

As part of any recruitment process, we collect and process personal data relating to job applicants. Such data may include:

• your name, address and contact details, including email address and telephone number;
• details of your qualifications, skills, experience, and employment history;
• information about your current level of remuneration, including benefit entitlements; and
• any other information that you voluntarily submit as a part of the recruitment process.

We may collect this information in a variety of ways. For example, personal data might be contained in application forms, CVs or resumes, obtained from your passport or other identity documents, or collected through interviews or other forms of assessment, including online tests.

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3. HOW WE USE YOUR PERSONAL DATA?

To provide the Platform to you and other Users

We will process your personal data (in particular the Profile Information and Content Information) to process and validate your account registrations and to deliver our Platform to you under the T&Cs.

The Platform also enables Users to purchase and/or earn Cast Credits (and Publishers to earn money) as set out in our T&Cs. We and/or our third party payment partners process your personal data (in particular Insights Information relating to Content that you view on the Platform and your Payment Information) to calculate how many Cast Credits and/or how much money you and other Users have earned and/or spent as a result of your use of the Platform and to process your transactions (in particular purchases, refunds and other payments that we make to you).

Where indicated on the Platform, some of your Profile Information (in particular your handle) may be visible to other Users.

The processing of information in this way is necessary for us to ensure the Platform delivers the features promised and functions properly. For these purposes, we rely upon the legal basis of performance of the contract that we have with you (being the T&Cs) or it is otherwise in our and/or our other Users’ legitimate interests (being our commercial interests in providing enhanced services and functionality to you and our other Users’ interests in earning Cast Credits and/or money) to process your information in this way.

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To respond to your enquiries and requests for support

We will process personal data about you (in particular your Contact Information) so that we are able to properly respond to your enquiries and support requests, in accordance with the T&Cs.

For the above purposes, we rely upon the legal basis of performance of a contract (being our T&Cs) and our legitimate interests, being our commercial interests to respond to your queries and requests for support.

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To undertake surveys and obtain feedback

From time to time we may invite you to provide feedback about us, our Platform and/or Content in the form of online surveys. We will collect and process your personal data (in particular your Contact Information and, if applicable, certain Profile Information and Insights Information, as well as any other personal data you choose to volunteer in your response) so that we can effectively obtain and analyse this feedback. 

We use this information to help us to monitor and improve our Platform.

It is in our legitimate interest to use the personal data provided by you so that we can improve our Platform and provide it in an effective way.

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To directly market the Platform and Content to you 

We may use your personal data (including your Contact Information) to send you push notifications and/or emails in order to keep you informed with news and updates about the Platform and Content that we think you may be interested in.

Our marketing may be non-personalised (i.e. aimed at our Users in general) or personalised to you based on your personal data (please see the ‘To help us personalise your Recast experience’ section below for further information about how we personalise our marketing and the lawful basis that we rely on to do so). 

It is in our legitimate interest to use your personal data for marketing purposes, however we will only send marketing communications to you by email where you have consented to receive such content by email, or where we have another lawful right to send marketing to you using email. For example, in certain circumstances we may rely on our legitimate interest to send marketing by email to Users that have made purchases on the Platform. We may also rely on our legitimate interest to send marketing by email to certain business Users of our Platform.

Note, we may run partnerships with other companies and brands in the sports and ticketing space, including Publishers, with whom we may share your personal data for their own marketing purposes. Where we share your personal data in this way, we will obtain your consent.

We hope that you would like to receive our updates, but we do not want to send you marketing that is not of interest for you. You can unsubscribe from any marketing emails that we send by clicking unsubscribe at the bottom of any marketing email that you receive from us. You can also turn off push notifications by using the settings made available to you on the Platform.

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To personalise your Recast experience 

We and our third party partners may process your personal data to personalise your Recast experience. By ‘personalising your Recast experience’, we mean using your personal data to:

• determine the type of Content that we think you may be most interested in, and showing you that Content;
• tailor our own marketing materials that we send to you (see the ‘To directly market the Platform and Content to you’ section above).

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We and our third party partners use your Profile Information (typically the preferences/interests, such as what sports you like to watch, that you have told us about) together with any of your personal data that our third party partners may independently hold to do this. We do this so that the Content and marketing you receive is likely to be more relevant to your interests. For example, if you’ve told us that you like to watch football, you may see more Content on the Platform relating to football, or we might send you an email about a football club’s Channel on our Platform.

It is in our legitimate interests to engage with our Users and ensure that they receive the best possible experience on the Platform.

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To personalise advertising that you see on our Platform

We and our advertising partners may process your personal data (such as Insights Information and certain Profile Information, together with any of your personal data that our advertising partners may independently hold) to place you in ‘audiences’ (based on, for example, your interests, demographic information and/or location).

We and our advertising partners use these audiences to personalise the advertisements that you see on our Platform. This may also include showing you advertisements for third party services when you use our Platform. Please note that the contents of third party advertisements that you see on the Platform are provided by these third parties and not us. 

We rely on your consent to personalise your experience in the manner described above. We collect this in various ways. For example:

• where your personal data is collected through the use of non-essential Cookies, we and our third party partners generally rely on your consent to collect your personal data and for the subsequent processing of it, as indicated through your Cookie preferences. You can change your Cookie preferences at any time by visiting your Cookie Settings
• where your personal data is supplied by you, we will obtain your consent at the point at which we collect that personal data. You can withdraw that consent at any time either by contacting us as indicated below or by using any feature that we may provide through the Platform, such as unticking the relevant box in your profile.

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To deliver advertising relating to our Platform to you on other websites and services

We and our third party partners may show advertisements relating to our Platform to you when you use third party websites and services (including social media and other platforms). In particular we and our third party partners may advertise you in the following ways:

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• Online personalised advertising

We and our third party partners may use your Insights Information and other data that is collected through your interactions with third party websites and services (including social media and other platforms) to provide you with, and analyse the effectiveness of, personalised ads when you visit other websites and/or use other services.

By “personalised ads”, we mean advertisements for Content or services that you may have shown an interest in when you have used our Platform or which we or our partners otherwise think you might be interested in based on your browsing habits. Note, our third party partners may also use the data that is collected to show personalised ads for products and services offered by third parties.

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• Advertising to you on social media and other platforms

We may share your email address and other identifiers such as your phone number or device ID (usually in an encrypted or ‘hashed’ form) with third party providers of social media platforms and other services, such as Facebook, and other similar platforms (“Social Platforms”), so that the third party providers can try to “match” your data with the data of their registered users. 

Where there is a successful match, our advertising will be displayed to you when you use the relevant Social Platform (e.g. on your Facebook newsfeed) or we may decide to exclude you from the audience that sees the advertising (e.g. where we want to show our advertisements to people that do not use our Platform). This is known as “custom audience” advertising, because we “customise” the audience that we want to reach on the relevant Social Platform.

Some of the advertising that you see may be personalised to you (please see the ‘Personalising your experience on the Platform and the marketing/advertising that we deliver to you’ section below). 

This activity is also subject to the privacy choices you have elected to make on such Social Platforms.

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• Advertising to other people who share similar interests and characteristics to you (or if you are someone that has seen this advertising)

We will provide your personal data to third party providers of Social Platforms (as described above and in the ‘Personalising your experience on the Platform and the marketing/advertising that we deliver to you’ section). We may ask the third party providers of those Social Platforms to find other registered users of their services who share similar interests and characteristics to you, which will be based on information that the third party holds about you and its other registered users.

This is known as “lookalike” audience advertising because we are trying to show our advertising to people who “look like” you.

If you are someone who has seen this advertising on a Social Platform, please note that this activity is based on data that you have provided to the Social Platform (which we do not receive) and is also subject to the privacy choices you have elected to make on such third party services.

Where your data is collected through the use of non-essential cookies, we and our third party partners generally rely on consent to collect your personal data and for the subsequent processing of it in this manner. Please see our Cookie Policy for further details. Our third party partners may rely on a different lawful basis in respect of their use of your personal data. Please read the privacy notice of the relevant third party provider, as set out in our Cookie Policy.

Where we use your personal data in respect of the above activities, we rely on the consent that you have provided in respect of the collection of such data, or it is otherwise in our legitimate interests to promote our Platform to you in this way. 

Note, it is in our legitimate interests to further use your personal data to advertise our Platform to those who share similar interests and characteristics with you. If you are someone who has seen this advertising (because we think you ‘look like’ our Users) , it is in our legitimate interests that the Social Platform uses the data that you have provided to it to advertise our Platform, although please note that we do not receive this data and you should exercise your rights in respect of such data in accordance with the privacy notice of the relevant Social Platform.

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Operating our Social Media channels

We may process personal data (including the Social Media Information), to engage with Users on our social media channels and to find out how Users interact with our social media channels.

We process this personal data on the basis of our legitimate interests, being our interests in engaging with our Users and promoting the commercial success of our Platform (including by improving our advertising and marketing).

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To run prize draws, prize competitions and other promotions

From time to time we may run prize draws, prize competitions and other promotions on our Platform and/or on our social media accounts. For the purposes of administering such promotions, we may process your personal data (including Contact Information and any other personal data volunteered by you in relation to your entry to the promotion, including your physical address). 

Our promotions are subject to separate terms and conditions, which you may be required to accept as a condition of entry.

It is necessary for us to use your personal data to perform our obligations in accordance with any contract that we may have with you (e.g. the promotion terms and conditions) or it is in our legitimate interest to use your personal data to enable us to administer our promotion fairly and effectively and to ensure that we comply with self-regulatory codes governing the operation of promotions.

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To maintain and keep secure our Platform and to prevent fraudulent, illegal or unacceptable activity 

We will process your personal data to ensure that our Platform and our Users are kept secure and free of harm, to ensure that your use of our Platform is lawful and in compliance with our T&Cs, to maintain and prevent disruption to our Platform (including to fix any problems that arise).

It is in our and our User’s legitimate interests to use your personal data in this way, to ensure that our Platform operates in a secure and effective way.

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For insights and analytics purposes

We may process your personal data (including your Profile Information, Insights Information, and Content Information) so that we can better understand our Users and their use of our Platform (for example, which parts of our Platform are most popular with our Users). 

We will analyse this data to improve and measure the effectiveness of our Platform (including any Content or services that we provide through the Platform) and our marketing activities, to develop new services, and to remember your preferences.

We may aggregate and/or de-identify this information so that it cannot be linked to you. We may then use that aggregated and/or de-identified information for any purpose, including marketing, and share that information with any third parties, including our advertising partners and Publishers.

We and our third party partners may also use Insights Information to measure the effectiveness of advertisements that you see on the Platform and our marketing communications, and this information may be shared with advertisers on an anonymous and/or aggregate basis. We may also publicise anonymous, aggregate statistics through our website or other channels although this will not include your personal data.

Where your data is collected through the use of non-essential cookies, we and our third party partners generally rely on consent to collect your personal data and for the subsequent processing of it in this manner. Please see our Cookie Policy for further details. 

Where your data is not collected through the use of cookies, we rely on our legitimate interests, being our and our third party partners’ commercial interests to improve the effectiveness of our Platform, to process your personal data in this way. 

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Recruitment

If you apply for a job with us, we will use your Job Applicant Information to conduct our recruitment process, including assessing your skills, qualifications and suitability for the role and/or communicating with you about the recruitment process.

We need to process this information to take steps at your request prior to entering into a contract with you.

In some cases, we need to process personal data to ensure that we are complying with our legal obligations. For example, we are required to check a successful applicant’s eligibility to work in the location of our offices before employment starts.

We also have a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to manage the recruitment process, assess and confirm an applicant’s suitability for employment and decide to whom to offer a job.

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Receipt of products and services from our suppliers

If we have engaged you or the organisation you represent to provide us with products or services (for example, if you or the organisation you represent provide us with services such as IT support or financial advice), we will collect and process your personal data (in particular your Contact Information) in order to manage our relationship with you or the organisation you represent, to receive products and services from you or the organisation you represent and, where relevant, to provide our Platform.

It is necessary for us to use your personal data to perform our obligations in accordance with any contract that we may have with you or the organisation you represent, or it is in our legitimate interest to use personal data in such a way to ensure that we have an effective working relationship with you or the organisation you represent and are able to receive the products and services that you or your organisation provides, and provide our Platform to others, in an effective way.

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Business administration and legal compliance

We may use your personal data: (i) to comply with our legal obligations; (ii) to enforce our legal rights or defend potential legal claims; (iii) to protect the rights of third parties; and (iv) in connection with a business transition such as a merger, reorganisation, acquisition by another company, or sale of any of our assets.

Where we use your personal data in connection with a business transition, to enforce our legal rights or to protect the rights of third parties, it is in our legitimate interest to do so. For all other purposes described in this section, we have a legal obligation to use your personal data to comply with any legal obligations imposed upon us, such as a court order.

We will not process any special (or sensitive) categories of personal data or personal data relating to criminal convictions or offences except where we are able to do so under applicable legislation or with your explicit consent.

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4. DATA SHARING

We will share your information with third parties that are described in this section (or elsewhere in this Privacy Policy) and when we are legally permitted to do so. When we share personal data with others, we ensure that contractual arrangements and security mechanisms are in place to protect the personal data shared and to comply with our data protection, confidentiality and security standards and obligations.

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Third party suppliers who provide applications/ functionality, data processing or IT services 

We share personal data with third parties who support us in providing our Platform and help provide, run and manage our internal IT systems. Such third parties may also include, for example, providers of information technology, cloud-based software-as-a-service providers, identity management, website design, hosting and management, data analysis, data back-up, security and storage services. The servers powering and facilitating that cloud infrastructure are located in secure data centres around the world, and personal data may be stored in any one of them. We also share your personal data with third party service providers to assist us with insight analytics. These providers are described in our Cookie Policy.

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Payment providers and banks

We share personal data with third parties who assist us with the processing of payments and refunds, including Stripe (see https://stripe.com/gb/privacy for details of how Stripe processes your personal data).

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Advertising, marketing and data management partners

We share personal data with third party advertising partners and data management providers. This data is used to for targeted advertising purposes (including for measurement and analytics on campaign performance) and to personalise your experience on the Platform (please see the ‘Personalising your experience on the Platform and the marketing/advertising that we deliver to you’ section above). These advertising partners include those that are listed in our Cookie Policy.

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Third party marketing and CRM specialists

We share personal data with specialist suppliers who assist us in managing our marketing database and sending out our marketing communications and account-related communications.

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Recruitment agencies and related organisations

We share personal data with external recruiters, third party providers that undertake background checks on our behalf and other entities within our group of companies.

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Auditors, lawyers, accountants and other professional advisers

We share personal data with professional services firms who advise and assist us in relation to the lawful and effective management of our organisation and in relation to any disputes we may become involved in.

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Law enforcement or other government and regulatory agencies and bodies

We share personal data with law enforcement or other government and regulatory agencies or other third parties as required by, and in accordance with, applicable law or regulation.

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Other third parties

Occasionally, we may receive requests from third parties with authority to obtain disclosure of personal data, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, or to establish, exercise or defend legal rights. We will only fulfil requests for personal data where we are permitted to do so in accordance with applicable law or regulation.

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5. YOUR RIGHTS IN RELATION TO PERSONAL DATA WHICH WE PROCESS RELATING TO YOU

You have the following rights over the way we process personal data relating to you, as set out in the table below.

If you would like to exercise any of these rights please send your requests to privacy@recast.tv. 

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Right of access

You have the right to ask us to confirm whether we are processing your personal data and, if so, request a copy of the personal data we hold about you. If we provide you with such information, we will not charge you for this unless your request is manifestly unfounded or excessive. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

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Right of rectification

If the personal data we hold about you is inaccurate or incomplete, you are entitled to have it rectified. If we have shared your personal data with others, we’ll let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we will also tell you who we’ve shared your personal data with so that you can contact them.

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Right of erasure

You can ask us to delete or remove your personal data in some circumstances, such as where we no longer need it or where you withdraw your consent (where applicable). If we have shared your personal data with others, we will let them know about the erasure where possible. If you ask us, where it is possible and lawful for us to do so, we will also tell you who we have shared your personal data with so that you can contact them directly.

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Right to restrict processing

You can ask us to “block” or suppress the processing of your personal data in certain circumstances such as where you contest the accuracy of that personal data or you object to us processing it for a particular purpose. This may not mean that we will stop storing your personal data but, where we do keep it, we will tell you if we remove any restriction that we have placed on your personal data to stop us processing it further. If we’ve shared your personal data with others, we’ll let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal data with so that you can contact them directly.

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Right to object to us processing your personal data

You can ask us to stop processing your personal data, and we will do so, if we are: (i) relying on our own or someone else’s legitimate interest to process your personal data, except if we can demonstrate compelling legal grounds for the processing; or (ii) processing your personal data for direct marketing purposes.

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Right to obtain a machine readable copy of your personal data, which you can use with another service provider

If we are processing data in order to perform our obligations to you, or because you consented, or if that processing is carried out by automated means, we will help you to move, copy or transfer personal data that you have provided to us to other IT systems.

If you request, we will supply you with the relevant personal data in CSV format. Where it is technically feasible, you can ask us to send this information directly to another IT system provider if you prefer.

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Right to withdraw consent

If we rely on your consent as our legal basis for processing your personal data, you have the right to withdraw that consent at any time. You can exercise your right of withdrawal by contacting us at privacy@recast.tv or by using any other opt-out mechanism we may provide, such as an unsubscribe link in an email.

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Right to make a complaint to a Supervisory Authority

If you are unhappy with the way we are processing your personal data we encourage you to first let us know by contacting privacy@recast.tv. 

However, you can also submit a complaint to a Supervisory Authority. As we are incorporated in the United Kingdom, our regulatory authority is the Information Commissioner’s Office (“ICO”). Contact details for the ICO can be found on its website at https://ico.org.uk.

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6. DATA RETENTION

In accordance with data protection laws and good commercial practice, we do not retain personal data for any longer than we need it for the purposes described in this Privacy Policy.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

You can ask us to delete your Account at any time by selecting “Delete My Account” in the Settings area. We may also delete accounts in the circumstances set out in our T&Cs. Once Accounts have been deleted, we will generally delete all personal data associated with the Account within 30 days of Account deletion. However, we will retain your credit ledger history for accounting and audit reasons for up to six years from the date of deletion and email address and/or your telephone number for fraud prevention reasons for up to one year from the date of deletion.

If you delete any Content, it will no longer be available to you or any other Users via the Platform. However, the deleted Content will remain in the ‘back-end’ of our systems and retained for accounting and audit reasons, and for legal compliance reasons, for up to six years from the date of deletion.

If any personal data is only useful for a short period (e.g. for a specific activity, promotion or event), we will not retain it for longer than the period for which it is used by us.

If you have opted out of receiving marketing communications from us, we will need to retain certain personal data on a suppression list indefinitely so that we know not to send you further marketing communications in the future. However, we will not use this personal data to send you further marketing unless you subsequently opt back in to receive such marketing.

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7. INTERACTING WITH THIRD PARTIES

The Platform may contain hyperlinks to services owned and operated by Publishers (including to Publisher Environments), to Third Party Platforms and to other third parties. In addition, the Platform may enable you to interact and/or share data with other Users (including providing Publishers with your personal data so that they can contact you directly), and to access Content through Publisher Environments and Third Party Platforms.  

Publishers and other third parties may have their own privacy policies and we recommend that you review them. We do not accept any responsibility or liability for the privacy practices of Publishers (including any collection of data by Publishers within their Publisher Environments), the operators of Third Party Platforms, other Users or third parties, and your interactions with these persons, and any decision you take to share data with these persons, is at your own risk.

In addition, our Platform uses cookies and similar technologies (see the ‘Information collected by cookies and similar technologies’ section below) and relies on other services that are provided by third party service providers. Where we provide a link to their privacy policies in this Privacy Policy (or in our Cookie Policy ), these third parties process your personal data as a controller in their own right and you should review their privacy policy for information about how these third parties use your personal data.

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8. CHILDREN

We do not use our Platform to knowingly solicit information from, or market to, children under the age sixteen (16).

As further set out in our T&Cs, you’re only allowed to use the Platform and send personal data to us if you are sixteen (16) years or older. If you are sixteen (16) or seventeen (17) years old you must review our T&Cs with your parent or guardian, have them accept it on your behalf, as well as approve your use of the Platform.

In the event that we learn that we have collected personal data from children under the age sixteen (16), we will delete that information as quickly as possible. If you believe that we might have any information from or about children under the age sixteen (16), please contact us at privacy@recast.tv. 

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9. SECURITY

We will take reasonable and appropriate technical and organisational measures to ensure a level of security appropriate to the risk that could be encountered via the use of our Platform, taking into account the likelihood and severity those risks might pose to your rights and freedoms.

In particular, we will take precautions to protect against the accidental or unlawful destruction, loss or alteration, and unauthorised disclosure of or access to the personal data transmitted, stored or otherwise processed by us.

Please be aware that, while we make the security of our Platform and your personal data a high priority, no security system can prevent all security breaches.

Unfortunately, the transmission of information via the internet is not completely secure. We do our best to protect your personal data, but we cannot always guarantee the complete security of your data transmitted through our Platform. Subject to applicable law, the sharing of your personal data with us and any transmission of the data is at your own risk.

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10. INTERNATIONAL DATA TRANSFERS

The data we collect from you may be transferred to, and stored at, a destination outside the United Kingdom and European Economic Area (“UK/EEA”). It may also be processed by staff that operate outside the UK/EEA and work for us or our suppliers. These staff may be engaged in the maintenance of the Platform, and the provision of support services. 

These countries do not have the same data protection laws as the UK/ EEA and may not provide the same degree of protection for your personal data or give you the same rights in relation to your personal data. However, where transferring your personal data to such countries, we will comply with our legal and regulatory obligations in relation to your personal data, including having a lawful basis for transferring personal data and putting appropriate safeguards in place to ensure an adequate level of protection for the personal data. We will take all reasonable steps to ensure that your data is treated securely and in accordance with applicable data protection laws.

In particular, where your personal data is transferred outside of the UK/EEA to a territory not subject to an adequacy decision (meaning that the relevant country has been deemed offer an adequate level of protection to that afforded to personal data in the UK/EEA), we have agreements in place with the relevant parties which include standard data protection clauses adopted by the relevant data protection regulator and approved by the relevant UK and/or EEA authorities that give personal data the same protection it has in the UK/EEA. Alternatively, we may put in place other appropriate safeguards. If you require more information about these safeguards, you can contact us at privacy@recast.tv 

© Recast. All Rights Reserved.

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Recast Cookies 

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WHAT IS THIS NOTICE ABOUT?

This Cookie Notice explains how we use “cookies” and similar technologies (such as “web beacons” “pixels” or “tags”) on the Recast platform and website available at https://watch.recast.tv/ and https://the.recast.app; (” Platform“) or in our marketing emails. It is designed to assist you in making informed decisions when using our Platform. Please take a moment to read and understand this Cookie Notice. This Cookie Notice should also be read in conjunction with our Privacy Policy and our terms and conditions available here.

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1. WHAT ARE COOKIES OR SIMILAR TECHNOLOGIES?

Cookies are very small text files or pieces of code, which often include a unique identifier. When you visit a website, the website will request to store this text file on your device in order to remember information about you, such as your language preference or login information. Other information gathered through cookies may include the date and time of visits and how you are using the particular website.

We also use similar technologies to cookies known as “web beacons”, “pixels” or “tags”. These technologies do a similar job to cookies, allowing website operators to count page views and understand how visitors interact with and respond to certain content on a webpage or email.

For the purposes of the remaining sections of this Cookie Notice, we refer to all cookies and similar technologies using the above features as “cookies”.

We use “first party cookies” and “third party cookies” in connection with our Platform and in our emails. First party cookies are cookies placed by us to collect information about you. Third party cookies are cookies placed by third party website operators. Information about you collected by those third party cookies will be shared with the relevant third party. Please refer to the relevant third party website operator’s privacy notice for more details about the information they collect and how they use it.

Please note that our Platform may link to third party websites which are not operated by us. Where you follow links from our Platform to the website of a third party, that website may place different cookies on your device. You should check the relevant privacy notice and/or cookie notice for more information about how that third party uses cookies.

You should be aware that applications you use to access our Platform, such as your website browser, may also place cookies on your device when visiting our Platform, or other websites. An example of this would be where you sign in to Google Chrome using a Google Account (see Section 6 below). We do not have control over these third party cookies, so you will need to manage these cookies in the settings of the relevant applications.

For more details on cookies and similar technologies, please visit All About Cookies.

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2. HOW LONG DO COOKIES LAST?

All cookies have expiration dates that determine how long they stay in your browser:

Session Cookies – these are temporary cookies that are placed on your device during your browsing session and then expire (and are automatically erased) whenever you close your browser.

Persistent Cookies – these are designed to last for a pre-defined period of time, which varies depending on the nature of the cookie. Persistent cookies stay in your browser until they reach their individual expiry date, or until you manually delete them (see Section 5 below).

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3. WHICH COOKIES DO WE USE ON OUR PLATFORM?

• Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different from the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

• Store and/or access information on a device

Cookies, device identifiers, or other information can be stored or accessed on your device for the purposes presented to you.

• Personalised ads and content, ad and content measurement, audience insights and product development

Ads and content can be personalised based on a profile. More data can be added to better personalise ads and content. Ad and content performance can be measured. Insights about audiences who saw the ads and content can be derived. Data can be used to build or improve user experience, systems and software.

• Select basic adsAds can be shown to you based on the content you’re viewing, the app you’re using, your approximate location, or your device type.

• Create a personalised ads profileA profile can be built about you and your interests to show you personalised ads that are relevant to you.

• Select personalised adsPersonalised ads can be shown to you based on a profile about you.

• Create a personalised content profileA profile can be built about you and your interests to show you personalised content that is relevant to you.

• Select personalised contentPersonalised content can be shown to you based on a profile about you.

• Measure ad performanceThe performance and effectiveness of ads that you see or interact with can be measured.

• Measure content performanceThe performance and effectiveness of content that you see or interact with can be measured.

• Apply market research to generate audience insightsMarket research can be used to learn more about the audiences who visit sites/apps and view ads.

• Develop and improve productsYour data can be used to improve existing systems and software, and to develop new products

• Use precise geolocation data

Your precise geolocation data can be used in support of one or more purposes. This means your location can be accurate to within several meters.

• Actively scan device characteristics for identification

Your device can be identified based on a scan of your device’s unique combination of characteristics.

• Ensure security, prevent fraud, and debug

Your data can be used to monitor for and prevent fraudulent activity, and ensure systems and processes work properly and securely.

• Technically deliver ads or content

Your device can receive and send information that allows you to see and interact with ads and content.

• Match and combine offline data sources

Data from offline data sources can be combined with your online activity in support of one or more purposes

• Link different devices

Different devices can be determined as belonging to you or your household in support of one or more of purposes.

• Receive and use automatically-sent device characteristics for identification

Your device might be distinguished from other devices based on information it automatically sends, such as IP address or browser type.

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4. IS CONSENT NEEDED TO USE COOKIES?

Non-essential Cookies – We may only store and access non-essential cookies on your device with your permission. You are not obliged to give consent to our use of non-essential cookies. If you do give your consent and then change your mind, you can block or delete them (see Section 5 below).

Essential Cookies – Please note that we do not need your consent to store and access essential cookies on your device, although you can still block or delete them (see Section 5 below).

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5. HOW DO I REFUSE, BLOCK OR DELETE COOKIES?

There are various ways that you can manage your cookie preferences, but please be aware that in order to use some parts of our Platform you will need to allow certain essential or functional cookies. If you block or subsequently delete those cookies, some aspects of our Platform may not work properly and you may not be able to access all or part of our Platform.

Your options for managing your cookie preferences are set out below:

Through the Cookie Preference Centre on our Platform

When you access our Platform, we will ask you to provide consent for our use of non-essential cookies. We may repeat this request on subsequent visits to our Platform, for example if you delete cookies from your browser or we need to request new consents from you.

When we seek your consent, you will either be able to provide consent for all non-essential cookies that we would like to use, or you can tailor your cookie preferences (provide consent for some but not all non-essential cookies) using our Cookie Preference Centre. You can also change your preferences and/or withdraw consent at any time by visiting our Cookie Preference Centre.

Just as a reminder, where cookies are essential to the operation of our Platform, we can use these without your consent and they cannot be managed using our Cookie Preference Centre.

Using your browser settings or other tools

You can block the use of cookies generally (not just in respect of our Platform) by activating the relevant settings in your browser. For more information on cookie management and blocking or deleting cookies for a wide variety of browsers, visit All About Cookies.

Find out how to manage cookies on popular browsers:

• Google Chrome

• Microsoft Edge

• Mozilla Firefox

• Microsoft Internet Explorer

• Opera

• Apple Safari

To find information relating to other browsers, visit the browser developer’s website.

Further, if you do not want to be tracked by Google Analytics, you can install the Google Analytics opt-out browser add-on (but this will only work on certain browsers). For further information on Google Analytics and its use of cookies, please consult the Google Analytics cookie policy.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

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6. WHAT ABOUT GOOGLE CHROME OR OTHER BROWSER COOKIES?

Separately to our use of Google Analytics cookies, when you access the Platform via Google applications such as Google Chrome, Google may collect user information for the purpose of Google serving personalised advertising across your devices. Google is able to place these advertising cookies on the devices used by visitors to the Platform because we use Google services to run the Platform. However these cookies are dropped for Google’s own purposes and as such we do not have any control over how or when they are dropped. You will need to opt out of receiving these cookies via your Google settings. For further information about these cookies please see: https://policies.google.com/technologies/types?hl=en-US. Please note that other browsers may use similar tools.

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7. WHAT TECHNOLOGIES ARE USED IN EMAILS?

Please note that any emails you receive from us may contain cookies to help us to see if recipients have opened an email and understand how recipients have interacted with it. Once you click on an email that contains a cookie, your contact information may subsequently be cross-referenced to the source email and/or the relevant cookie. If you have enabled images, cookies may be set on your computer or mobile device. Cookies will also be set if you click on any link within the email.

If you do not wish to accept cookies from any one of our emails, simply close the email before downloading any images or clicking on any links. You can also set your browser to restrict cookies or to reject them entirely. These settings will apply to all cookies whether included on websites or in emails.

In some instances, depending on your email or browser settings, cookies in an email may be automatically accepted (for example, when you’ve added an email address to your address book or safe senders list). Please refer to your email browser or device instructions for more information on this.

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8. DOES THIS NOTICE CHANGE?

We may update our Cookie Notice from time to time. This might be for a number of reasons, such as to reflect a change in the law or to accommodate a change in our business practices and the way we use cookies. We recommend that you check here periodically for any changes to our Cookie Notice.

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9. HAVE ANY FEEDBACK FOR US?

If you have any questions or feedback on our Cookie Notice, please contact us at privacy@recast.tv

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