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How to upload your content

Last updated:
April 4, 2024

How to Upload

  • Click the ‘New Video’ button from the toolbar
How to Upload
  • Click to upload a video
  • Follow the onscreen guide to upload your content.

Video Details

  • You’ll be required to fill out some basic information about your content. Catchy titles and descriptions will help users find your content and encourage them to purchase it when they do!
Video Details

Thumbnail, Trailer, and Categories

  • You can either upload a thumbnail image, or simply select a still frame from your video.
Thumbnail, Trailer, and Categories
  • You can also upload a 30 second trailer for your video – selecting from your video file OR uploading a separate video trailer. Trailers can be watched without purchasing a video and should be used to encourage fans to purchase your content.
  • Trailers are shown on the homepage, when hovering over a thumbnail, or when a fan clicks a link you have shared on social media, they are a great way to attract new viewers to your content.
  • Categories also make it easier for fans to find your content. A minimum of one category must be selected when uploading videos. If a suitable category is not available, you can suggest a new one.
  • You’ll be asked if your content contains any advertisements. If it does, you’ll be asked some follow-up questions to determine the suitability of the advertising content for both audiences and the platform.

Pricing, Availability, Share & Split

You must set pricing for your content before it can be published. The pricing tool gives you an indication of how much you will earn per purchase based on the current cost of your content in Cast Credits, Recast’s unique in platform currency.

Please note: We assign a recommended price based on the content length and minimum pricing applies

Pricing, Availability, Share & Split
  • Select the countries you want to make your content available in, ensuring you hold the rights for the content you are sharing in those territories.
  • Set the share value for your content. - This is the percentage of the video price that you will share with fans when they share your content that results in an additional purchase.
  • Splitting your earnings allows you to share earnings from the video with another publisher or affiliate. Use this when collaborating with another publisher, host or affiliate on a piece of content or if you need to share earnings with a partner.

Publishing Your Video

You’ll now have the choice of how you publish your video with 3 distinct options:

  • Publish automatically after upload finishes This will make your video live as soon as it completes uploading, provided you have selected the ‘publish now’ button.
  • Publish manually later This will save the video as a draft and allow you to publish from the ‘unpublished’ tab in the video uploads section later.
  • Schedule publish time If you want your video to be available at a certain time use this option to publish at the date and time you choose. For time sensitive or restricted content you can also set an end date/time to unpublish the video.
Publishing Your Video

Digital Rights Management (DRM)

Find out more information on our DRM implementation here.

General Video Upload Information

The time it will take to upload your video depends on how large the file size is, and the speed of your internet upload speed. Make sure not to close the platform when you are uploading, as this will interrupt the upload, and you will have to repeat it.

Once uploaded, the video will show as processing. Please note it can take up to 40 minutes to process 1 hour of video, depending on your upload speed. This is so we can create HD, high, medium, and low quality versions.

Once you have finalised your video upload – it can be accessed via ‘Video Uploads’ button where you can edit, share & view your video.

Please note: If you try to close the Upload a Video form before the set up has completed, you will be asked to discard or save the Video Upload Draft. If you choose to save the draft, it will be available on the Unpublished Video Uploads list which is found in the ‘Video Uploads’ section. If you choose to discard, the draft will be permanently deleted.

Technical Video Specification

File Type

.mp4 (recommended).mov (recommended)

Video Codec

h.264 (recommended)h.265/HEVC

Audio Codec



We support resolutions up to 1080p 16:9. We suggest these standard resolutions:


Aspect Ratio

We support both 16:9 landscape and 9:16 portrait resolutions. If your video doesn’t match one of the above aspects ratios, we will pad the video with black bars.

Frame Rate

We support constant frame rates up to 60fps. Here are some standard frame rates we would suggest using:


Note: You may encounter difficulties when uploading content with a variable frame rate. If you receive a “processing failed” error when uploading variable frame rate content, we suggest converting this to constant frame rate and try the upload again.

Many iOS devices have variable frame rate enabled on their camera by default, we suggest disabling this if you encounter issues uploading video shot on iOS devices.

Video Bitrate

ResolutionLow frame rate (24-30 fps)High frame rate (48-60 fps)1920×10808 Mbps12 Mbps1280×7205 Mbps8 Mbps960×5402 Mbps4 Mbps640×3601 Mbps2 Mbps

Audio Bitrate

128 kbps

Audio Channels



We currently only support SDR videos. For these please use the standard BT.709 colourspace

Scan Type

We currently only support progressive scan video. You can upload interlaced videos but we are unable to deinterlace these.

Video Length

Up to 6 hours. If you need to upload longer duration videos, please reach out to and we can discuss solutions.

File Size

Up to 30 GB


Not currently supported. If you require subtitles on your video, we suggest burning these into the video itself.